Google Workspace Help for Users
Google Workspace Help for Users on Gmail
Popular articles
- Sign in to Gmail
- Add or remove inbox categories & tabs in Gmail
- Change or reset your password
- Switching to Gmail from Microsoft Outlook
- Add another email account to the Gmail app
- Change your Gmail settings
- Change email notifications
- Can’t sign in to your Google Account
- Dots don’t matter in Gmail addresses
- Send & open confidential emails
- Get more from Gmail
- Use Google products side by side
- Move from lnbox to Gmail
- Send feedback in Gmail
Manage your Gmail account
Sign in or out
Read & organize emails
Read emails
- Delete or recover deleted Gmail messages
- Print Gmail messages
- Open & download attachments in Gmail
- Mark messages as read or unread
- Star emails in Gmail
- Archive or mute Gmail messages
- Mark or unmark Spam in Gmail
- Importance markers in Gmail
- Turn images on or off in Gmail
- Snooze emails until later
- Send & open confidential emails
- Preview your emails
Organize emails
Settings
- Change your Gmail settings
- Supported browsers
- Change email notifications
- Create a Gmail signature
- Change your Gmail profile picture
- Out of office or vacation reply
- Use Gmail offline
- Create labels to organize Gmail
- Display & accessibility
- Try experimental features in Gmail
- Show your calendar status in Gmail
- Change your Gmail availability & status
- Smart features & personalization controls in Gmail, Chat, Meet, and other Google services
Send attachments & images
Gmail app for Android
Gmail app for iPhone & iPad
Use video calls in Gmail
Google Workspace Help for Users on Drive
Get started with Drive
- What can you do with Drive?
- Upload and store files in Drive
- Access your files in Drive
- View and update files in Drive
- Organize and search in Drive
- Access your calendar, notes, and tasks
- Share and collaborate in My Drive
- How to use Google Drive
- System requirements and browsers
- Use Google Drive files offline
- Use your Chromebook offline
- Buy more Google storage
- Manage files in your Google Drive storage
- Accessibility
- Use Dark theme in Google Drive
- How your Google storage works
Store files in Google Drive
Organize and find your files
Docs, Sheets, Slides, and other apps
- Add photos & videos from Google Drive to Google Photos
- Use Google products side by side
- Back up iPhone data with Google Drive
- Save, edit & share Microsoft Office files
- Use Google Drive with Yahoo Mail
- Manage your maps in Google Drive
- Manage & restore your mobile backups in Google Drive
- Use Google Drive apps
- See Google Drive activity in Slack
- Use Google Docs, Sheets & Slides with Box, Dropbox, or Egnyte
- Work with Microsoft Office files
Fix Drive Problem
- Find or recover a file
- Fix common issues in Google Drive
- Fix problems syncing to your computer
- Contact Google Drive support
- Fix payment issues
- Change or cancel storage plans
- Manage files in your Google Drive storage
- Can’t sign in to your Google Account
- Issues editing Google Docs, Sheets, Slides & Forms
Google Workspace Help for Users on Calendar
View, Create & Edit Events
- Manage your events from Gmail
- Create an event
- Create a recurring event
- Send event notifications & updates
- Create goals in Google Calendar
- Respond to event invitations
- Delete an event
- Invite people or groups to an event
- Add attachments, rooms, or video conferencing to an event
- Use Google Calendar appointment slots
- Transfer Google calendars or events
Customize Your Calendar Settings
- Change your event privacy settings
- Change your Calendar settings
- Modify Google Calendar notifications
- Set your working hours & availability
- Use Google Calendar in different time zones
- Add Calendar widget to your iPhone or iPad
- Change your language setting
- Use a screen reader with Google Calendar
- Get extra Calendar tools
- Add the Google Calendar widget
Google Workspace Help for Users on Meet
Introduction to Google Meet
- Learn what’s new in Google Meet
- Learn about the new Meet layout
- Premium Meet features available for Google Workspace editions
- Get Google Meet training and tutorials
- Requirements for using Google Meet
- Download the Meet app
- Accessories and hardware kits for Meet
- Google Meet accessibility
- Set up Meet to help your team work remotely
- Google Meet Acceptable Use Policy
- Track attendance in Google Meet
- Preview how you look and sound before a video call
During the meeting
- How to view people in Google Meet
- Pin or mute Google Meet participants
- Use captions in a video call
- View video call details & attachments
- Send chat messages to video call participants
- Present during a video call
- Record a video meeting
- Live stream a video meeting
- Use a phone for audio in a video meeting
- Filter out noise from your video calls on Google Meet
- Change your background in Google Meet
- Use a whiteboard in Google Meet
- Use breakout rooms in Google Meet
- Ask participants questions in Google Meet
- Hand Raising with Google Meet
- Conduct polls in Google Meet
Use Meet with other products
Troubleshooting
- Troubleshoot issues with Google Meet
- Known issues with Google Meet
- Troubleshoot audio issues in Google Meet
- Troubleshoot camera and presentation issues in a meeting
- Troubleshoot issues with joining and creating meetings
- Troubleshoot video and audio quality in a meeting
- Troubleshoot issues with meeting recordings
- Report a problem with Google Meet
Google Workspace Help for Users on Chat
Get started with Google Chat
- Get started with Google Chat
- Install the Google Chat standalone app
- Use Google Chat in Gmail
- Learn about the switch from classic Hangouts to Google Chat
- Make a phone call from Google Chat
- Turn dark mode on or off for Google Chat
- Get Google Chat training and tutorials
- Switch to Google Chat from another product
- Use Google Chat with accessibility features
- Google Chat and Google Hangouts Acceptable Use Policy
- Export your data from Google Chat
- Download the Google Chat Progressive Web App
- Schedule & share a Google Calendar meeting in Chat
- Learn the differences between Google Chat account types
Create and join rooms
- About rooms and group conversations
- Create a room in Google Chat
- Join a room in Google Chat
- Add or remove people & bots from a room or group conversation
- Send a direct message to someone in a room
- Start a new conversation thread in Google Chat
- Create & assign tasks in a Google Chat room
- Search for a room
- Leave or rejoin a room
- Block or report a room in Google Chat & Gmail
Reply to a message or conversation
Google Workspace Help for Users on Keep
Create and edit notes & lists
Organize notes & lists
Fix Keep Problems
Google Workspace Help for Users on Jamboard
Whiteboarding with Jamboard
- <a” href=”https://support.google.com/jamboard/answer/9444874?hl=en” target=”_blank”>Learn how to use Jamboard
- Create and save a jam
- Write, draw, and add notes in a jam
- Insert images in a jam
- Add Drive files to a jam
- Copy, move, and delete jam frames
- Share a jam
- Open an existing jam on Jamboard
- Find what’s changed in a jam
- Jamboard tools reference and glossary
- Join a live jam
Google Workspace Help for Super Admins
Google Workspace Help for Super Admin on Gmail
Gmail
- Set up Gmail with your business address (@your-company)
- Manage MX (Mail Exchange) records
- Give a user an additional “email alias” address (sales@)
- Change a user’s email address
- Customize Gmail features for users
- Help prevent spoofing, phishing, and spam
- Use IMAP or POP mail programs
- Compare Gmail features across Google Workspace editions
- Gmail limits and policies
Advanced Email Routing
- Email routing and delivery options for Google Workspace
- Set up mail dual delivery
- Set up routing for your domain or organization
- Add mail routes for advanced Gmail delivery
- Configure Default routing
- Set up an outbound mail gateway
- Set up an inbound mail gateway
- Allow per-user outbound gateways
- Google IP address ranges for outbound mail servers
- Set up Google Vault for journal messages
- SMTP relay: Route outgoing non-Gmail messages through Google
- Allow email from Google IPs to your email server
- Redirect incoming messages to another email address
- Create an alternate secure route for a third-party encryption service
- Set up options for non-Gmail mailbox users
- SMTP relay service error messages
- Forward email to a third-party CRM
Google Workspace Help for Super Admin on Calendar
Calendar
- Manage Calendar for your users
- Set Calendar visibility & sharing options
- Control video conferencing for Calendar events
- Set meeting preferences
- Create & share a group calendar
- Allow add-ons for Calendar
- Turn Calendar on or off for users
- Cancel or transfer calendar events before deleting a user
- Remove deleted users’ events from a calendar
- Set up and use Google Calendar resources
- Support your Calendar users
- Migrate and sync your calendars
- Use both Exchange and Google calendars
- Troubleshoot
Google Workspace Help for Super Admin on Drive
Drive
- Overview: Manage Drive for an organization
- Get started: Drive setup guide for admins
- Customize Drive for your organization
- Manage Drive documents for your users
- Manage shared drives
- Add Drive storage for your users
- Google Drive large migration best practices
- Integrate Drive with third-party apps
- Troubleshoot Drive
- Drive FAQ for admins
Stream (or Sync) Drive Files to Users’ Computers
- Choose a sync solution
- Turn on sync for your organization
- Deploy Google Drive for desktop
- Deploy Backup and Sync
- Configure Google Drive for desktop
- Keep Drive for desktop up to date
- Your disk space is running low
- Google Drive for desktop release notes
- Backup and Sync release notes
- Drive Sync FAQ for admins
- Upcoming changes to Google Drive sync clients
- Install Drive for desktop on Apple silicon devices (beta)
Google Workspace Help for Super Admin on Groups
Groups
- Get started managing groups for an organization
- About the Groups services and interfaces
- Create, update, or delete a group
- Options for limiting group access & activity
- Set up and manage Groups for Business
- Track group information in the Groups list
- Understand Groups policies and limits
- What’s new in Google Groups
- Troubleshoot issues with groups
- Groups administrator FAQ
- Advanced groups management
Google Workspace Help for Super Admin on Meet
Meet
- Overview: Manage Google Meet for your users
- Set up Meet to help your team work remotely
- Turn on Meet features for users
- Use Meet for learning and education
- Deploy Meet in large organizations
- Use Meet with video hardware
- Google Meet security & privacy for admins
- Troubleshoot Meet and track usage
- Access to advanced Google Meet features
Google Workspace Help for Super Admin on Chat
Chat
- Overview: Manage Chat for an organization
- Get started: Chat setup guide for admins
- Google Chat and classic Hangouts service options
- Transition to Google Chat
- Control chat with external users
- Set chat history options for your organization
- Chat requirements
- Google Chat and Google Hangouts Acceptable Use Policy
Google Workspace Help for Super Admin on Keep
Google Workspace Help for Super Admin on Jamboard
Google Workspace Help for Super Admin on Vault
Retention
- How retention works
- Retain Gmail messages with Vault
- Retain files in Drive with Vault
- Retain messages in Groups with Vault
- Retain messages in Google Chat and classic Hangouts with Vault
- Retain Google Meet recordings and logs with Vault
- Retain Google Voice data with Vault
- Retain Google Sites data with Vault
- Manage retention rules and holds
- Vault retention FAQ
Search
- Get started with Vault search and export
- Use operators to refine a search in Vault
- Use Vault to search Gmail and classic Hangouts
- Use Vault to search Google Drive, Meet, and Sites
- Use Vault to search Google Groups
- Use Vault to search Google Chat
- Use Vault to search Google Voice
- Save search queries in Vault
- Vault search FAQ
Additional Information about Vault
Known Issues
- Search and export might produce unexpected results in some time zones
- Hangouts messages in Vault
- Administrators without Vault licenses may be unable to sign in to Vault
- Searching, previewing, and exporting files in Google Drive
- Retaining items added to Drive from Gmail
- Using SourceHash to deduplicate exported Drive files
- Migrating emails using SMTP resets timestamps
- Action required: Changes to Drive search operators
